Terms & Conditions
Welcome to Radha Manoharam. By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing your order.
1. General
The terms “we,” “us,” and “our” refer to Radha Manoharam.
By accessing or using this site, you agree to be legally bound by these Terms & Conditions and all applicable laws.
We reserve the right to modify these terms at any time. Changes will be updated on this page, and your continued use of the website implies your acceptance.
2. Product Descriptions
All our products are handwoven and handmade, and therefore slight variations in color, texture, weave, or finishing may occur. These are not considered defects but a hallmark of handcrafted work.
We make every effort to display products and colors as accurately as possible, but cannot guarantee an exact match due to screen differences.
3. Pricing & Availability
All prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise stated.
We reserve the right to revise product pricing or discontinue products without prior notice.
Placing an item in your cart does not guarantee availability or price lock until the order is confirmed.
4. Orders & Payments
Orders are confirmed only upon successful payment through our secure gateway.
In case of payment failure or error, please contact our support team.
We reserve the right to refuse or cancel orders at our sole discretion, particularly in cases of suspected fraud or misuse.
5. Shipping & Delivery
Shipping timelines are mentioned under our Shipping Policy and may vary based on your location.
Radha Manoharam is not responsible for delays caused by courier partners, customs clearance, or unforeseen circumstances.
6. Returns & Refunds
Returns are accepted only for defective or incorrect items, with prior intimation within 72 hours of delivery. Refer to our Return Policy for full details.
Products returned without prior approval or beyond the return window will not be accepted.
Refunds are issued as store credit or to the original mode of payment, subject to product inspection and approval.
7. Intellectual Property
All content on this website — including images, text, product designs, and brand assets — is the exclusive property of Radha Manoharam.
Unauthorized use, copying, reproduction, or distribution is strictly prohibited and may lead to legal action.
8. User Conduct
You agree to use this website only for lawful purposes and not to:
Post or share harmful, abusive, or offensive content
Impersonate any individual or entity
Attempt to hack, damage, or disrupt the website or any associated systems
9. Limitation of Liability
Radha Manoharam shall not be held liable for any direct or indirect damages arising from the use of our website or products, including but not limited to delays, data loss, or system failures.
10. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Hyderabad, Telangana.